Returns & Exchange Policy

RETURN :

a. We accept returns of unopened and unused products within 15 days from the date of purchase.

b. To initiate a return, customers must contact our customer service team at [insert contact information].

c. The customer is responsible for any return shipping costs, unless the return is due to an error on our part.

d. Once the returned products are received and inspected, a refund will be issued within [number of days] to the original payment method.

EXCHANGE :

a. We do not offer direct exchanges. Customers can return the unwanted product(s) according to our return policy and place a new order for the desired item(s).
Damaged or Defective Products:
a. If a product arrives damaged or defective, customers must contact our customer service team within 48 hours of delivery.
b. Customers may be required to provide photographic evidence of the damage or defect.
c. We will either refund the purchase or send a replacement, depending on the customer's preference and product availability.
Non-Returnable Items:
a. For hygiene and safety reasons, we do not accept returns of opened or partially consumed food items, including energy bars.
b.We reserve the right to refuse returns if the product is not in its original condition or packaging.